Category: Health Insurance

Welcome to our first podcast in the age of COVID-19. In this podcast, Mike and his producer, Lindsey, talk about what has changed at Blue Cross (about 90% of our employees are working from home), along with how we’ve adjusted programs and services for our members. And, he talks about what hasn’t changed — our commitment to continue serving our customers.

Mike explains why it’s vital to continue seeking treatment for regular health concerns. Emergencies like heart attacks and appendicitis don’t stop in the face of a public health crisis, but more Americans are delaying care for them, at a great risk. Mike discusses how telehealth can help you figure out if and when you need to head to the hospital. Read more

As healthcare economist for Blue Cross and Blue Shield of Louisiana, I figure my job looks pretty mundane to most people. Above all things, my job is studying, understanding, reporting and predicting, in that order.

I spend the vast majority of my time reading. Over the past 15 years, I’ve cultivated sources via journals, email blasts, Twitter, LinkedIn and blogs that help me keep track of trends in healthcare and our economy, both here in Louisiana and nationally, if I think it has ramifications for our state.

The real key to my process is to quickly identify things that could affect all of us, and our healthcare in Louisiana. Read more

It’s hard to imagine a bigger financial disruption for our state’s businesses than we are seeing right now. Between federal and state orders to stay at home because of the COVID-19 health threat and a global glut of oil happening at the same time demand is dropping, leading to VERY low oil prices, nearly every sector of Louisiana’s economy is being beaten up pretty badly.

As a business owner, especially if you have a small business (which the federal Small Business Administration defines as a business with fewer than 500 employees), what can you possibly do to take care of your employees and keep your enterprise ongoing?
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As the COVID-19 outbreak and our responses continue to evolve, it is very important to us at Blue Cross that you know the resources we have available to help you make it through this crisis.

We are continuously updating our COVID-19 webpage, and posting important information on additions or changes to Blue Cross services, programs or benefits to help our members during this crisis. We also include links to the agencies in charge, like the U.S. Centers for Disease Control & Prevention (CDC) and Louisiana Department of Health.  Please check www.bcbsla.com/covid19 out often to see the newest news from us.
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The changes we’ve all faced in the past few weeks have been really stressful. It’s important to me that we keep you all on top of what we are doing at Blue Cross to make sure the healthcare system, now so vital to our continued good health outcomes here in Louisiana, is strong and has the resources it needs.

Even before COVID-19, Blue Cross was paying for around $300 million a month in healthcare services for our members here in Louisiana. And with the current emergency around COVID-19, we could do even more. Here’s a few things that we have implemented to make it easier to protect your health. Read more

In this episode of the Straight Talk podcast (23:32), Mike sits down to answer some questions from readers.

Mike takes on your tough questions, including how the Health Insurance Tax is affecting your premiums (hint: they are taking a hit, but there are other factors that can cause your rates to go up. Mike spells them out).
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