As the COVID-19 outbreak and our responses continue to evolve, it is very important to us at Blue Cross that you know the resources we have available to help you make it through this crisis.

We are continuously updating our COVID-19 webpage, and posting important information on additions or changes to Blue Cross services, programs or benefits to help our members during this crisis. We also include links to the agencies in charge, like the U.S. Centers for Disease Control & Prevention (CDC) and Louisiana Department of Health.  Please check www.bcbsla.com/covid19 out often to see the newest news from us.
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The changes we’ve all faced in the past few weeks have been really stressful. It’s important to me that we keep you all on top of what we are doing at Blue Cross to make sure the healthcare system, now so vital to our continued good health outcomes here in Louisiana, is strong and has the resources it needs.

Even before COVID-19, Blue Cross was paying for around $300 million a month in healthcare services for our members here in Louisiana. And with the current emergency around COVID-19, we could do even more. Here’s a few things that we have implemented to make it easier to protect your health. Read more

I’ve been watching the news reports, some accurate, some not so much, around the novel coronavirus and the disease it causes, COVID-19. I’ve noticed that some scary-sounding public pronouncements are actually just common-sense actions, and once I read the fine print, it reassures me to know our public officials are taking action.

With diseases like this that can really put older people and people with compromised immune systems at serious risk, I’m thrilled to see people in charge, like our governor, take them seriously. Read more

In case you missed it, it’s cold and flu season. Hopefully, you are following the advice medical and public health professionals have been giving for years: Get your flu shot, wash your hands regularly, avoid huge crowds, try not to touch your face and, for God’s sake, keep your fingers out of your nose! (Quit denying it, I saw you!) Likewise, if you start to feel bad, running fever and the like, don’t go to work, school or public gatherings, and see a healthcare provider as soon as possible.

These habits will serve you well in the face of the latest viral threat, the new coronavirus, formally named COVID-19. Read more

In this episode of the Straight Talk podcast (23:32), Mike sits down to answer some questions from readers.

Mike takes on your tough questions, including how the Health Insurance Tax is affecting your premiums (hint: they are taking a hit, but there are other factors that can cause your rates to go up. Mike spells them out).
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Let me ask you a hypothetical question. Would you rather:

1. Pay a $500 bill that you were totally expecting, or
2. Pay a $300 bill that was a total surprise?

As the person who keeps track of bills and payments due for my family, I say there is NOTHING worse than a bill you weren’t expecting. No matter how much I owe, if I know about it up front, I can plan, estimate, maneuver, borrow or do whatever I have to do to pay that bill on time.

If I get ambushed, though… Grrrrr!!!! Don’t like it. Much more stressful. Read more